Privacy Policy

Information We Collect

When you contact us or submit a form on our website, we may collect the following information:

• Full name
• Phone number
• Email address
• Project details and messages submitted via our contact form
• SMS consent status and timestamp

We may also collect standard web usage data (browser type, IP address, pages visited) through analytics tools.

How We Use Your Information

The information we collect is used solely to provide and improve our services, including:

• Responding to project inquiries and consultation requests
• Scheduling and confirming appointments
• Sending project updates and follow-up communications
• Providing customer support

We do not use your information for unsolicited marketing unrelated to your inquiry.

By submitting your information through our website contact form and checking the SMS checkbox, you expressly consent to receive SMS messages from Hvolbeck Studios LLC at the phone number provided.

Message types may include responses to inquiries, missed call follow-ups, consultation reminders, project updates, content production updates, and customer support messages.

Message frequency varies. You may receive multiple messages depending on your interaction with our services. Message and data rates may apply depending on your mobile carrier and plan.

Reply STOP to opt out. Reply HELP for assistance.

Consent is not a condition of purchase.

Carriers are not liable for delayed or undelivered messages.

Opt-Out Instructions

To stop receiving SMS messages from Hvolbeck Studios LLC at any time:

• Reply STOP to any text message we send you
• Reply HELP to any text message for assistance
• Contact us directly through our website

After opting out, you will no longer receive SMS messages from us unless you provide consent again.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, or share your personal information, including SMS consent, with third parties for marketing or promotional purposes. We may share information with trusted service providers such as CRM systems, scheduling tools, production management software, or messaging platforms solely to operate our business and provide services.

We may disclose information if required by law or to protect the rights and safety of our business or customers.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

We use cookies and similar technologies to:

• Analyze site traffic and user behavior
• Remember your preferences
• Improve website functionality and user experience
• Measure the effectiveness of our services

You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies. This privacy policy applies only to information collected by Hvolbeck Studios LLC.

We may update this policy periodically. The latest version will always be available on our website with the effective date. For significant changes, we will notify you by email or through a notice on our website.